HS
Henny S

1 reviews | Active since Feb 2011

21 Oct 2015, 13:25

An hour and a half to deliver

At 11:35 I called Market Gateway Steers to place an order for delivery. It is now 13:25 and my delivery has still not arrived. <br> <br> I called the store and they said that the driver had already delivered my food but he has not ? <br> <br> The manager was then extremely rude to me when I called to complain. <br> <br> This is the worst steers in the country and I will tell everybody to avoid it like the plague

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Replies (1)
Steers
Steers's reply22 Oct 2015, 10:30
Official
Hello h3nnys,

Thank you very much for taking the time to report your experience with our Market Gateway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care