ADLR
Anelize De La Rouviere

1 reviews | Active since Sept 2017

31 Jan 2018, 20:36

ALWAYS LATE AND NEVER ASSIST CLIENTS

The Steers in Philip Nel Park's serivce is the worst. I always order there and its the same problem over and over always late (3hours) with orders and when you call they will check if they are actually making the food and then they will call you back. I mean really how poor is the system???? I would not recomend this Steers if you want good customer service.

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Replies (1)
Steers
Steers's reply14 Mar 2018, 13:03
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***