1 reviews | Active since Feb 2010
Accuses me of being dishonest
<p>A collegue and myself went to place two separate orders. Everything was three wackey wednesdays and a chicken burger meal and two extra buddy cokes. When we arrived at the office we noticed that the 340ml coke that comes with the meal was not there. I phoned steers and told them i never received the coke. They later phoned back telling me that they did give me two buddy cokes and that i should actually exchange it for the 340ml. I explained again that the one that comes with the meal was not given and then all of a sudden they now gave 3 cokes and they wanted they wanted to speak to the black guy that was with me and according to the footage they gave three cokes and when we requested that we also see the footage they said they will send the coke. I'm disgusted as it is obvious the guy treated me like i'm a lair and that i wanted to rob them of 340ml coke. I never even received an apology or something. </p>
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***