gS
garrin S
1 reviews | Active since Nov 2015
11 Nov 2015, 20:35
Absolutly Appauled
thinking I would order instead of make the drive to the local steers I decided to call in . <br> <br> This is not the first bad encounter I have had with this steers last time receiving burnt chips, which I did no even eat.<br> <br> One this occasion living not more than 1 km from steers expected a promt deliver ordering just burgers and chips.<br> <br> Needless to say I was informed 40 min for delivery, writing this it has been over an hour and a half with nothing being delivered as yet.. When calling in to inquire the where is the food I was told \ the driver is on deliverys it will be here soon and there is nothing further we can do"<br> <br> pathetic service and now losing customer like this "
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Steers's replyOfficial
16 Nov 2015, 10:47Hello sadfghjkl,
Thank you very much for taking the time to report your experience with our Platterkloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Platterkloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply16 Nov 2015, 10:47
Official
Hello sadfghjkl,
Thank you very much for taking the time to report your experience with our Platterkloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Platterkloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,