Absolutely RIDICULOUS service
<p>I ordered online and not only did I have to wait an hour and a half, my extra chips I ordered were not delivered, my food was cold, my burger soggy and the extras I ordered for my burger were added to my chips instead. I will never ever support them again... and will guarantee I will make dead sure everyone I know doesn't either, have never been so disgusted with service in my life and they clearly don't care how business is done </p>
Thank you very much for taking the time to report your experience with our (Menlo Park) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our (Menlo Park) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team