1 reviews | Active since Nov 2016
Absolutely disgusted with Service received
I placed an order for delivery at 7:29pm on the 8 September 2017, It is now 8:46pm and i still haven't received my food. i was told the delivery would take upto 1 hour. it is now 1 hour 15 mins, i placed a telephone order from the Steers in Pan Africa Mall from the call Centre, my order was a King Steer Combo meal with no tomato and Cream soda, My name is abdullah and you can verify that in the store. This is absolutely disgusting.
Thank you very much for taking the time to report your experience with our Pan Africa Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Pan Africa Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.