OS
Oliver S
1 reviews | Active since Nov 2016
27 Nov 2016, 15:58
5th Time my order got wrong
<p>We eat about twice a month at Steers near Key West Shopping Centre. For the last 3 months they always make mistakes and when you return to them and say the order is wrong then they back chat. Useless useless useless.</p> <p> </p>
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Steers's replyOfficial
29 Nov 2016, 12:26Thank you very much for taking the time to report your experience with our Key west branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Best regards,
Steers's reply29 Nov 2016, 12:26
Official
Thank you very much for taking the time to report your experience with our Key west branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Best regards,