40 minutes late
I order lunch for training. Today I decided to order them all steers. I place my order online at 10:00am this morning while on the phone with the lady to CONFIRM delivery for 11:45 as training breaks for lunch at 12. The meals only arrived at 12:25, the meals were cold and to top it all off I explicitly asked them to provide change for R100 which they didnt bring. When we have to order we normally order big and we expect good service and on time delivery.
Thank you very much for taking the time to report your experience with our Dowerglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Dowerglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.