NZ
Nadia Z

1 reviews | Active since Mar 2014

30 Oct 2019, 16:02

3 Hours, no food because they can't get hold the driver that delivered your food to the wrong address.

Steers GREENSTONE - 3 hours - Still did not get my order that I paid for. Calls get dropped in my ear then call again and just no answer. Pathetic service!!!!! Eventually got through to the manager, Sibo or Sibusiso who then said he will call me back with an update on my order and never did. Now calling again where the manager is saying that I will have to wait an hour for my refund or he can make my order again as he now had a different excuse, first saying he can't get hold of the driver and then after that he says that the driver delivered my order to someone else. Now trying to put me on a guilt trip of telling me that the driver will have to pay for this order now because this is not his fault. This is not how you're supposed to treat your customers!

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