KP
Kayley P
1 reviews | Active since Sept 2014
08 Oct 2015, 09:23
2 Hours to delivery and then it was incorrect
We placed an order yesterday for our company meeting, I placed the order an hour in advance for the food to arrive at the right time. <br> <br> The food took 2 hours to be delivered, I called to follow up, the people on the line had no idea whats going on and then when the delivery guy arrived, he brought in the wrong food.... Come on guys, disappointing.
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Steers's replyOfficial
08 Oct 2015, 09:30Hello Miss Opinion ,
Thank you very much for taking the time to report your experience with our Rivonia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Rivonia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply08 Oct 2015, 09:30
Official
Hello Miss Opinion ,
Thank you very much for taking the time to report your experience with our Rivonia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Rivonia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care