TD
Thobekani D
1 reviews | Active since Jul 2015
29 Jul 2015, 14:02
2 hours later no delivery
So, on this the 29th of July 2015, I opted out of my traditional home made lunch and decided to have Steers. I called in, placed an order for a Wacky Wednesday and chips. This was at 12:15. Taking into consideration that it could quite possibly take a bit long to get to me, lunch time rush and all, I was okay with the idea of it taking a while. Though the said Steers is roughly 2-3 minutes away from my offices if you're driving. It's 14:00 now. I've been trying to call in to no avail, because the line is \busy". Let's not forget how hungry I am. """
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Steers's replyOfficial
30 Jul 2015, 08:48Hello Thobekani,
Thank you very much for taking the time to report your experience with our Bramley/Birnam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Bramley/Birnam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply30 Jul 2015, 08:48
Official
Hello Thobekani,
Thank you very much for taking the time to report your experience with our Bramley/Birnam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Bramley/Birnam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care