BK
Bonnie K
1 reviews | Active since Nov 2015
05 Nov 2015, 23:10
2 Hours Late & Wrong Order
First it took over half an hour for the phone to be answered, when it did I made my order and it was delivered 2 hours later. The order was wrong. This happens often, its unacceptable.
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
07 Nov 2015, 12:14Hello bonniekamona,
Thank you very much for taking the time to report your experience with our Grahamstown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Grahamstown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply07 Nov 2015, 12:14
Official
Hello bonniekamona,
Thank you very much for taking the time to report your experience with our Grahamstown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Grahamstown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,