AK
ADRI K
1 reviews | Active since Dec 2015
15 Dec 2015, 15:16
2 HOURS LATE DELIVERY
ON 9/12/2015 AT 12H23 I PLACED A TELEPHONIC ORDER FOR DELIVERY WITH DOROTHY. (INV # 426435).<br> MY ORDER WAS ONLY DELIVERED AT 14H27 (2 HOURS LATER) & PHONE WAS ENGAGED THE ENTIRE TIME. IT WAS EXTREMELY POOR AND UNACCEPTABLE SERVICE.
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Steers's replyOfficial
17 Dec 2015, 09:51Hello ADRI1DEWALD,
Thank you very much for taking the time to report your experience with our GROSVENOR CROSSING BRYAN... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our GROSVENOR CROSSING BRYAN... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply17 Dec 2015, 09:51
Official
Hello ADRI1DEWALD,
Thank you very much for taking the time to report your experience with our GROSVENOR CROSSING BRYAN... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our GROSVENOR CROSSING BRYAN... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care