LM
Leigh-Anne Mkhize
1 reviews | Active since Nov 2015
11 Nov 2015, 14:51
2 hours and 45 minutes and still NO FOOD
I ordered at 12:25 and still have not received our food. When I call the store they tell me they are trying to call the drivers and still no feedback. I keep calling every 15 minutes to check. I am starving and cant even cancel my order because it already out. I am very angry at the extremely slow service. I can understand waiting for 1 hour and but almost 3 is ridiculous. Its 14:50 now and still no food has been delivered.
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
12 Nov 2015, 09:40Hello HhayiNgeke,
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply12 Nov 2015, 09:40
Official
Hello HhayiNgeke,
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care