AM
Angie M

1 reviews | Active since Aug 2012

07 Oct 2015, 13:46

1st Time I have a raw burger!

I'm disgusted that I had to have a completely raw burger. I bought a King Steer, needless to say it was a steer in the toilet direction! The patties were cold and raw! as if someone took them from the freezer, to the pan for 2 seconds and slapped them on the burger! I'm so disgusted, I've thrown up 2 times already because of this. Will be taking the burger back, I demand my money back because I wont eat such raw food!

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Replies (1)
Steers
Steers's reply08 Oct 2015, 09:19
Official
Hello Fab-Angie,

Thank you very much for taking the time to report your experience with our Karaglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care