Worst Service ever

My worst ever experience and mistake was bringing my vehicle here for a service.

On the 11th of October 2024 my Np200 was towed in to this dealership and I have a policy with a third party to payout for repairs which has been authorized. To date the vehicle is still there and this time around I gave a time frame of when I expect mt vehicle to be ready.

Today I was called to be informed that the parts required to fix my vehicle are not available and I must call the Rosslyn Factory to find out which other Nissan dealerships have parts available. So I as a customer, I must do the job of a dealership? Never in my entire life i have experienced such service. NEVER.

This is my last ever service or even breakdown that I'll allow my vehicle to be taken to this dealership