NPS Score
100
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Star Nissan Vereeniging
How is Star Nissan Vereeniging rated on Hellopeter?
Hellopeter has tracked Star Nissan Vereeniging across 360 reviews. Star Nissan Vereeniging hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Star Nissan Vereeniging? Write a review to help others decide.
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2023
Disappointing experience with no fair resolution, trust abused, complaint dismissed, customer prejudiced, lack of honesty, accountability, and customer support.
I am extremely disappointed by the manner in which my complaint has been handled by Star Nissan Vereeniging and Nissan South Africa. I purchased my Nissan NP200 in March 2023, I re**** on the representations made during the sales process and entered the transaction in good faith. However, after the sale, I discovered discrepancies between what I understood I was purchasing and what was ultimately reflected in the consented documentation. This has left me feeling misled and severely prejudiced as a customer. What is most concerning is not only the dispute itself, but Nissan's apparent unwillingness to take ownership of the matter or provide a fair and reasonable resolution. Despite numerous attempts to engage constructively, I have been met with responses that appear aimed at avoiding responsibility and threatening a lawsuit against me rather than addressing the substance of my complaint. As a loyal customer, I expected honesty, transparency, and a genuine effort to resolve the matter. Instead, I have experienced delays, deflection, and a lack of accountability. The impression I am left with is that my trust as a consumer was exploited, resulting in me purchasing an asset under circumstances that I believe were not properly or clearly communicated. 1. May Star Nissan Vereeniging and Nissan South Africa then please give or furnish me with written proof that the vehicle was sold as a used vehicle, including prior registration records, ownership history, and all documents re**** upon by Nissan when making this assertion. As per the claim I bought a used car. 2. Nissan Np200 I bought has air conditioning issues which I raised as soon as I started using the Aircon, I am being sent from pillar to post when requiring assistance. 3. I bought a Nissan NP200 Safety pack, I am not even sure if the airbags in this Nissan Np200 are working. 4. The Installed tracker is still not paid at tracker but was part of the deal. 5. Nissan promised me a 90 000 km service plan, I came in for 75 000 km service plan and they told me it ended at 60 000 km. completely misled. 6. May Star Nissan Vereeniging and Nissan South Africa then please share with me proof of compliance on the testing of this car, is it roadworthy? 7. May Star Nissan Vereeniging and Nissan South Africa then please company policy on customer rights and information sharing. VIN# *** email: *** I am sharing this experience to caution prospective buyers to carefully scrutinize every representation, quotation, and contract provided during the sales process, and to ensure that what is promised is exactly what is recorded in the final agreement. To date, I remain dissatisfied with the manner in which this matter has been handled and with the lack of meaningful assistance provided by both the dealership and Nissan South Africa.
1 reviews | Active since Mar 2023
Disappointing experience with no fair resolution, trust abused, complaint dismissed, customer prejudiced, lack of honesty, accountability, and customer support.
I am extremely disappointed by the manner in which my complaint has been handled by Star Nissan Vereeniging and Nissan South Africa. I purchased my Nissan NP200 in March 2023, I re**** on the representations made during the sales process and entered the transaction in good faith. However, after the sale, I discovered discrepancies between what I understood I was purchasing and what was ultimately reflected in the consented documentation. This has left me feeling misled and severely prejudiced as a customer. What is most concerning is not only the dispute itself, but Nissan's apparent unwillingness to take ownership of the matter or provide a fair and reasonable resolution. Despite numerous attempts to engage constructively, I have been met with responses that appear aimed at avoiding responsibility and threatening a lawsuit against me rather than addressing the substance of my complaint. As a loyal customer, I expected honesty, transparency, and a genuine effort to resolve the matter. Instead, I have experienced delays, deflection, and a lack of accountability. The impression I am left with is that my trust as a consumer was exploited, resulting in me purchasing an asset under circumstances that I believe were not properly or clearly communicated. 1. May Star Nissan Vereeniging and Nissan South Africa then please give or furnish me with written proof that the vehicle was sold as a used vehicle, including prior registration records, ownership history, and all documents re**** upon by Nissan when making this assertion. As per the claim I bought a used car. 2. Nissan Np200 I bought has air conditioning issues which I raised as soon as I started using the Aircon, I am being sent from pillar to post when requiring assistance. 3. I bought a Nissan NP200 Safety pack, I am not even sure if the airbags in this Nissan Np200 are working. 4. The Installed tracker is still not paid at tracker but was part of the deal. 5. Nissan promised me a 90 000 km service plan, I came in for 75 000 km service plan and they told me it ended at 60 000 km. completely misled. 6. May Star Nissan Vereeniging and Nissan South Africa then please share with me proof of compliance on the testing of this car, is it roadworthy? 7. May Star Nissan Vereeniging and Nissan South Africa then please company policy on customer rights and information sharing. VIN# *** email: *** I am sharing this experience to caution prospective buyers to carefully scrutinize every representation, quotation, and contract provided during the sales process, and to ensure that what is promised is exactly what is recorded in the final agreement. To date, I remain dissatisfied with the manner in which this matter has been handled and with the lack of meaningful assistance provided by both the dealership and Nissan South Africa.
1 reviews | Active since Sept 2026
Towed in for Coolant leak & Gearbox noise returned empty with 80km joyride dealer says nothing wrong
My Vehicle was booked for 3 days for approval after being told by dealership there is problem a with gearbox and coolant bottle cracked on inspection. Later i was told NO FAULT found with car slow pick up pace (Automatic)
1 reviews | Active since Sept 2026
Towed in for Coolant leak & Gearbox noise returned empty with 80km joyride dealer says nothing wrong
My Vehicle was booked for 3 days for approval after being told by dealership there is problem a with gearbox and coolant bottle cracked on inspection. Later i was told NO FAULT found with car slow pick up pace (Automatic)
1 reviews | Active since May 2026
New Nissan vehicle
I recently bought my brand-new Nissan Magnite from Star Nissan Vereeniging, and I honestly could not be happier with the entire experience. A special thank you to Martin Both and his team for making everything so quick, easy, and professional. Martin went above and beyond by explaining every detail clearly and keeping me constantly posted throughout the process. It made everything feel seamless and stress-free. If you are looking for excellent service and a team that truly cares, I highly recommend them!
1 reviews | Active since May 2026
New Nissan vehicle
I recently bought my brand-new Nissan Magnite from Star Nissan Vereeniging, and I honestly could not be happier with the entire experience. A special thank you to Martin Both and his team for making everything so quick, easy, and professional. Martin went above and beyond by explaining every detail clearly and keeping me constantly posted throughout the process. It made everything feel seamless and stress-free. If you are looking for excellent service and a team that truly cares, I highly recommend them!
1 reviews | Active since May 2026
Great experience
My experience with Star Nissan was outstanding their service and love, I will highly recommend it especially the admin Henrietta my skaatabol always bubbly and the manager you did an awesome job I thank so so much for your service with my car God bless you.
1 reviews | Active since May 2026
Great experience
My experience with Star Nissan was outstanding their service and love, I will highly recommend it especially the admin Henrietta my skaatabol always bubbly and the manager you did an awesome job I thank so so much for your service with my car God bless you.
1 reviews | Active since Apr 2023
Star Nissan Vereeniging - Great experience
What an amazing experience I had with Star Nissan Vereeniging. Very friendly and patient staff. I sincerely appreciate the follow up calls I received, making sure I was satisfied with the Processes and the vehicle. I strongly recommend them if you want to experience great services. They were really quick to assist me with all my enquiries and they made sure they got me a vehicle that met all my requirements.
1 reviews | Active since Apr 2023
Star Nissan Vereeniging - Great experience
What an amazing experience I had with Star Nissan Vereeniging. Very friendly and patient staff. I sincerely appreciate the follow up calls I received, making sure I was satisfied with the Processes and the vehicle. I strongly recommend them if you want to experience great services. They were really quick to assist me with all my enquiries and they made sure they got me a vehicle that met all my requirements.
1 reviews | Active since Feb 2026
Star Nissan Vereeniging
Formal Recognition of Outstanding Service : Star Nissan vereeniging I would like to take this opportunity to formally recognise and commend Henriette Dippenaar and Star Nissan Vereeniging for their outstanding service and professionalism. SAT – Safety Adherence Technology has been servicing our company vehicle through Star Nissan & Henriette since 2023, and on every single occasion we have received exceptional service from them. Their friendliness, commitment, consistency, and high standard of customer service have been truly exemplary. Star vereeniging and Henriette continuously goes above and beyond, and the service we receive from them reflects dedication, reliability, and genuine care for their clients They are an absolute pleasure to work with. Thank you for the excellent service and hard work you consistently delivers. It does not go unnoticed and is deeply valued by our team at SAT. Mariaan Melcher Operations Manager SAT – Safety Adherence Technology.
1 reviews | Active since Feb 2026
Star Nissan Vereeniging
Formal Recognition of Outstanding Service : Star Nissan vereeniging I would like to take this opportunity to formally recognise and commend Henriette Dippenaar and Star Nissan Vereeniging for their outstanding service and professionalism. SAT – Safety Adherence Technology has been servicing our company vehicle through Star Nissan & Henriette since 2023, and on every single occasion we have received exceptional service from them. Their friendliness, commitment, consistency, and high standard of customer service have been truly exemplary. Star vereeniging and Henriette continuously goes above and beyond, and the service we receive from them reflects dedication, reliability, and genuine care for their clients They are an absolute pleasure to work with. Thank you for the excellent service and hard work you consistently delivers. It does not go unnoticed and is deeply valued by our team at SAT. Mariaan Melcher Operations Manager SAT – Safety Adherence Technology.
1 reviews | Active since Apr 2023
Incomplete service and lack of communication
I bought a car at Nissan with the help of Stefan he served me well the problem occurs where in few days after buying a car the airbag light on the passenger side shows a warning I took it to the dealer ship they took out the part that was a problem I have been running up and down for that part to be replaced but no luck I try to talk to Stefan no luck please assist me with my car I had hope that Nissan as a world known dealer ship that I trusted my queries will be solved but no it's a stressful end where my safety is not taken to consideration by Nissan
1 reviews | Active since Apr 2023
Incomplete service and lack of communication
I bought a car at Nissan with the help of Stefan he served me well the problem occurs where in few days after buying a car the airbag light on the passenger side shows a warning I took it to the dealer ship they took out the part that was a problem I have been running up and down for that part to be replaced but no luck I try to talk to Stefan no luck please assist me with my car I had hope that Nissan as a world known dealer ship that I trusted my queries will be solved but no it's a stressful end where my safety is not taken to consideration by Nissan

