Service

Letter to Nissan SA<br> Good day<br> <br> I am in desperate need of assistance.<br> <br> I took my vehicle in for a service to Star Nissan Vereeniging on the 1st of September 2015 and also asked them to have a look at the engine as there was a grinding / rattling noise.<br> Star Nissan came back to me that afternoon and said that they need to keep the car overnight as they couldn't trace the origin of the noise. The next day they phoned me and said they need to open the engine to see what is wrong. They came back to me that afternoon with their professional opinion and said that they need to send the cylinder head in for testing.<br> They came back to me after +/- a week and said that the cylinder head must be replaced which would cost me a tremendous amount of money. I asked if I can sent the cylinder head to specialist for a second opinion which they agreed to. The cylinder head was sent to SAC Engineering, Steve's Auto Clinic, who specialise in cylinder heads. They confirmed that there was some damage on the cylinder head due to the mileage on the car, but not in need of replacement. They offered to replace the cylinder head at a substantial lower amount. I discussed this with Star Nissan and they a