1 reviews | Active since Dec 2022
Poor service
POOR SERVICE... I took my Nissan Np200 for a service on the 15th of November 2022, they put the wrong parts and the car had no oil after the service leading it hit the engine top on the 12th of December 2022. We took the car back to them on 12th. Till now I don't have my car back as they say the engineers have closed for the December holidays and will only open in January. I asked the manager Paula to arrange the courtesy car because the reason I took the car for service was that I know I have to travel for the holidays, but she she said the request was declined by Nissan Sa. I am very disappointed with the poor service I received and I do not have a car until January.
This is the poorest service I have ve ever received.
The engine failure is due to a faulty part, which we cannot predict when servicing. Engine repairs unfortunately are a lengthy process. We as the dealer tried to assist with a courtesy vehicle request from NSA but it was unfortunately declined due to the vehicle being out of warranty. Apologies for the inconvenience caused.
The engine failure is due to a faulty part, which we cannot predict when servicing. Engine repairs unfortunately are a lengthy process. We as the dealer tried to assist with a courtesy vehicle request from NSA but it was unfortunately declined due to the vehicle being out of warranty. Apologies for the inconvenience caused.