1 reviews | Active since Sept 2016

14 Sept 2016, 08:56

after sales support

<p>When purchasing opel corsa the bumper clips were broken. Star nissan promised to fix it . The vehicle went in and returned again . Not even a week .. the bumper looked the same . I send it again and it came back with spots where the paint was off . They kept " fixing the problem by glooing the bumper on instead of fixing it with the proper bumper slides. I returned but they told me the person responsible is not there and they wil phone me the next morning after their 8 o clock meeting. After 4 days went by I went back .... still no call... with the excuse that they have no manager and things are dull... my bumper is still not fixed after almost 4 months after purchase. This morning my side mirror fell off aswell due to the fact that it was just sticked with one single peice of double sided tape! . I went and got a quote for the bumper slides myself now . Even gave up on getting the spare key I was supposed to</p>

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Replies (1)
Star Nissan Vereeniging
Star Nissan Vereeniging's reply14 Sept 2016, 13:30
Official

Dear Client

We apologise for inconvenience caused.

I will ensure that the correct Manager gets in touch with you.

Star regards

Maryke Beyers.