DISSAPPOINTED

On 01 October 2015 I brought my GLA200 to service. On collection I noticed that it had an ugly scratch on the left side fender. I then reported it to the service manager who apologized on behalf of his driver who did not report it to them and promised to call me to arrange repairs.<br> <br> I had no problem with them calling me because I trusted them I used to service my previous car with them. The following week passed without anyone calling me. I then called the service manager, Troy the week after next, they promised to get me a date for repairs. They never called me until todate nor the manager picking up my calls.