Bad service

<p>Good day</p> <p>My name is Thizwivhoni Mukhwantheli, i recently bought a car with STAR MOTORS in Brits a Renault Clio 4 and when i bought it on the 16 March 2017 it did not have a rearview mirror the inside one and also did not have a spare key and the disc was supposed to be replaced when expired.</p> <p> </p> <p>I talked to them about buying the mirror myself and they agreed to refund me because it was taking long to get it replaced and i did buy one in Renault centurion beginning of May 2017 and i even got it fitted on the car by myself which they also agreed to refund me.</p> <p> </p> <p>Since then when i call for my refund they always tell me that the boss handles the payments and he is not in the office or they do not answer their phones.</p> <p> </p> <p>And the way things are going i doubt they will refund me or if they will even give me the money for the disc because it is expiring on end of July 2017 and the spare key also they say the car comes with one key no spare key.</p> <p> </p> <p>The mirror cost was R713.10 and the fitment was R350 and for the disc i did research it will be +- R350.</p> <p>I have emailed them the mirror invoice and also the fitment invoice but still they have not responded.</p> <p> </p> <p>I gather that is how they treat their customers because even the company they sent me to get the mirror fitted the owner there told me that they do not pay that is why he stops doing business with them.</p> <p>Kindly help me to collect my money and get a spare key.</p> <p> </p> <p>Kind regards</p> <p>Thizwivhoni Mukhwantheli</p>