Star Express Couriers
Unclaimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Star Express Couriers
Unclaimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMT
Mokgehle T
1 reviews | Active since Sept 2021
28 May 2026, 10:25
Poor Courier Service
I am extremely disappointed with the terrible service I received from your courier company. This is by far the worst delivery experience I have ever had. My parcel, which was supposed to be delivered within 7 days, took almost three weeks to arrive. Throughout this entire process, communication was very poor and unprofessional. I was never proactively updated about the status of my delivery and had to personally contact the store just to obtain my tracking number, which should have been sent to me automatically. To make matters worse, my parcel was returned to the depot twice without any explanation or notification. On one occasion, the driver even called asking for directions, yet still failed to complete the delivery. This level of inefficiency and lack of accountability is completely unacceptable. The entire experience has been frustrating, stressful, and highly disappointing. Customers deserve timely deliveries, proper communication, and reliable service, none of which I received. I strongly urge you to address these serious service failures. Based on this experience, I will never purchase from a company that continues to use this courier service again.
Helpful (0)
|Replies (0)MT
Mokgehle T
1 reviews | Active since Sept 2021
28 May 2026, 10:25
Poor Courier Service
I am extremely disappointed with the terrible service I received from your courier company. This is by far the worst delivery experience I have ever had. My parcel, which was supposed to be delivered within 7 days, took almost three weeks to arrive. Throughout this entire process, communication was very poor and unprofessional. I was never proactively updated about the status of my delivery and had to personally contact the store just to obtain my tracking number, which should have been sent to me automatically. To make matters worse, my parcel was returned to the depot twice without any explanation or notification. On one occasion, the driver even called asking for directions, yet still failed to complete the delivery. This level of inefficiency and lack of accountability is completely unacceptable. The entire experience has been frustrating, stressful, and highly disappointing. Customers deserve timely deliveries, proper communication, and reliable service, none of which I received. I strongly urge you to address these serious service failures. Based on this experience, I will never purchase from a company that continues to use this courier service again.
0
Replies (0)BF
Bernadine Fouché
1 reviews | Active since Oct 2018
15 Nov 2025, 11:48
Wish I had known of them sooner
Exceptional service. Such a pleasure dealing with can-do people. They do everything for you, from collecting to packaging to delivering bigger and fragile packages at market-beating rates. Wicus in George sorted out the whole parcel prep for us. It was cleverly packaged, and with no fuss. It arrived cross-country in perfect condition and sooner than I'd expected. Honestly, a life-changer for me - they're going to save me stress and money going forward.
Helpful (0)
|Replies (0)BF
Bernadine Fouché
1 reviews | Active since Oct 2018
15 Nov 2025, 11:48
Wish I had known of them sooner
Exceptional service. Such a pleasure dealing with can-do people. They do everything for you, from collecting to packaging to delivering bigger and fragile packages at market-beating rates. Wicus in George sorted out the whole parcel prep for us. It was cleverly packaged, and with no fuss. It arrived cross-country in perfect condition and sooner than I'd expected. Honestly, a life-changer for me - they're going to save me stress and money going forward.
0
Replies (0)