Wow Im so disapointed in stanlib!!!!

<p>After complimenting a staff member at Stanlib last week for excellent services ,I’m sad to say i have been disappointed by stanlib’S disgraceful way of dealing with the services i mean really!</p> <p>last week on the 30th i sent in a repurchase request and i did not receive any response from Stanlib confirming that it was received, only for me to call 2 days later and an agent tells me it’s still not received after many calls and frustrating back and forth, agent decided to give me her personal email address to send the documents, once that has been done i would have thought that the funds would be processed and in my account in no time.</p> <p> </p> <p>To my surprise i received nothing until i decided to call Stanlib AGAIN!.. only to be told that the details on the form is incorrect and that i need to refill the form, when i asked the agent if any CORRESPONDECE WAS EVER SENT TO ME OR IF ANY ONE CALLED ME!!! She told me it was sent to my FINANCIAL ADVISOR WHO I DO NOT EVEN KNOW!!!!!!!!!!!!!!!!!!!!!!!!!!! IM MEAN REALLY STANLIB!!!!!!!!</p> <p> </p> <p>Im so so so disappointed and i will never forget this terrible experience from Stanlib, ever! i wish i could take back the compliment i wrote last week about stanlib because apparently that was not a good idea.</p> <p> </p> <p>i need someone to call me and correspond with ME! AND NOT A BROKER I DO NOT KNOW! ABOUT MY CASE BEFORE I TAKE THIS FUTHER !!!</p> <p> </p> <p> </p>