Useless customer service.

I'll just paste the email I sent a week ago:

***************** I am trying to register on Stanlib Online. I do not have a password. I have never before logged onto Stanlib Online. When I try to "reset" password, an OTP is sent SOMEWHERE. Not to my number. I have NO IDEA what cellphone number you may have on record for me. I have had this same number since 2003. But my unit trusts come since the early 90's so who knows.

Please can you assist?

My ID number is *************** My email address is *********** My account number is ************

I have tried calling but give up after 10 minutes listening to how I can use Stanlib Online to avoid having to phone.

I have sent two other emails in the last 3 weeks with NO response except an automated reply telling me to use Stanlib Online.

You can imagine my frustration.

I am very very very close to explaining my frustration on HelloPeter. Just to make me feel better.

Hoping to hear from someone soon. **************

As you can imagine, I have not heard from anyone.