Unacceptable service levels
No feedback to instructions to change of details form send by email as per Stanlib website. Call centre is useless and does not answer calls.
Multiple emails remain unanswered.
Helpful (0)
Replies (2)0
Replies (2)'s updateReviewer Update
24 Jan 2019, 11:06Today I had a call from Ingrid Naidoo at Stanlib, who has been able to resolve my problem promptly. I am most grateful for that. Thank you!
's update24 Jan 2019, 11:06
Reviewer Update
Today I had a call from Ingrid Naidoo at Stanlib, who has been able to resolve my problem promptly. I am most grateful for that. Thank you!
STANLIB's replyOfficial
03 Apr 2019, 15:31Dear Eckart Zollner
Thank you for your feedback.
Kind Regards
STANLIB
Thank you for your feedback.
Kind Regards
STANLIB
Best regards,
STANLIB's reply03 Apr 2019, 15:31
Official
Dear Eckart Zollner
Thank you for your feedback.
Kind Regards
STANLIB
Thank you for your feedback.
Kind Regards
STANLIB
Best regards,