Unable to access online portfolio for the last 3 weeks
<p> I’m unable to access my online portfolio as the password no longer works. The procedure to request a password reset doesn’t work either. I’ve been emailing and phoning for the last three weeks, several people have promised to assist, but have not.</p>
Hello Kidkaroo,
Thank you for bringing this issue to our immediate attention. The problem you were experiencing is a result of the security upgrade to our Online website and could be for various technical compatibility issues which we are ironing out as soon as these are brought to our attention.
Our Online specialist will contact you and will make sure that your log-in is sorted out and access restored.
We thank you for your patience.
Kind regards,
Barbara Egan, on behalf of the STANLIB team.
Hello Kidkaroo,
Thank you for bringing this issue to our immediate attention. The problem you were experiencing is a result of the security upgrade to our Online website and could be for various technical compatibility issues which we are ironing out as soon as these are brought to our attention.
Our Online specialist will contact you and will make sure that your log-in is sorted out and access restored.
We thank you for your patience.
Kind regards,
Barbara Egan, on behalf of the STANLIB team.