MP
Mapule P

1 reviews | Active since Dec 2021

13 Dec 2021, 08:10

The worse and Poor customer service

Stanlib sucks. We’ve been using stanlib for over 10 years now with no fail investing over a million of rands every year. Since stanlib employees have working from home, we are being treated like ****s and hooligans. Stanlib is refusing to release our funds. Their service is so poor, their consultants are *********** and worse supervisors are never available. We are stuck now, we no longer know what to do. We’ve been expecting our money since the 26 November and to date we have not received our money.

0
Replies (2)
MP
Mapule P's update13 Dec 2021, 08:17
Reviewer Update
Stanlib should just release our money and stop playing games with us. They also need to start appointing competent people. We are still living in the country where if you are black you will always be treated like a suspect and your life will be made difficult by those who have the powers to do such!
STANLIB
STANLIB's reply20 Dec 2021, 15:21
Official
Good Day

Thank you for making us aware of your complaint. 

We’re working on your request and one of our consultants will make contact with you to assist you. 

Regards
 STANLIB Resolutions Team