Stanlib, why do we have to put up with your bad service and your rude consultants.

Like everybody else who is writing a complaint about Stanlib, their service is disgusting. Ive got a Liberty Living Annuity which is administered by Stanlib . They sent me the documents via email, and they said I must register and login to Stanlib to see the "portfolio". Guess What ?? When I try to register....It doesnt work, like everybody says, their stuff does not work. Then when I phoned the call centre , the consultant says ......Guess What?? Guess What the consultant says?? He says "I dont know why its not working, I need to escalate it". Then I said ok, escalate it, and How long is it going to take? Guess what the consultant says?? He does not know. Then I asked him to put me thru to a manager who is able to assist. Guess what happens?? I get put thru to an answering machine. Stanlib do you think, that I really believe someone is going to listen to that answering machine and phone me back?? So now I have to be stressed out and write a complaint on Hello Peter, hoping that Stanlib will resolve this problem, because of your disgusting service.