BK
Busisiwe K

1 reviews | Active since Mar 2016

01 Mar 2018, 09:23

STANLIB HAS THE WORST CUSTOMER SERVICE.

I’ve had the WORST EXPERIENCE with STANLIB.

I had invested with them a large sum of money, first with no advice on what markets to invest with so I lost a ton of money. Then I found a new banker who tried to help me retrieve that money by investing in different markets. She was a star.

Then the problems started when I wanted to make a repurchase, no one ever got back to me to let me know if errors or delays in getting my money. I was the one to contact them,ALL THE TIME.

Just recently, I made a repurchase on the 13th of Feb and guess who’s had to contact them? No feedback if I didn’t pester or call them.

I STILL don’t have my money.

WORST! Never again.

0
Replies (1)
STANLIB
STANLIB's reply28 Dec 2018, 09:53
Official
 Dear Busisiwe,


This compliant was resolved.

 

Should you have any further queries kindly send an e-mail to ***



Kind Regards



The STANLIB Complaints Team 

Best regards,