BK
Busisiwe K
1 reviews | Active since Mar 2016
01 Mar 2018, 09:23
STANLIB HAS THE WORST CUSTOMER SERVICE.
I’ve had the WORST EXPERIENCE with STANLIB.
I had invested with them a large sum of money, first with no advice on what markets to invest with so I lost a ton of money. Then I found a new banker who tried to help me retrieve that money by investing in different markets. She was a star.
Then the problems started when I wanted to make a repurchase, no one ever got back to me to let me know if errors or delays in getting my money. I was the one to contact them,ALL THE TIME.
Just recently, I made a repurchase on the 13th of Feb and guess who’s had to contact them? No feedback if I didn’t pester or call them.
I STILL don’t have my money.
WORST! Never again.
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Replies (1)STANLIB's replyOfficial
28 Dec 2018, 09:53 Dear Busisiwe,
This compliant was resolved.
Should you have any further queries kindly send an e-mail to ***
Kind Regards
The STANLIB Complaints Team
This compliant was resolved.
Should you have any further queries kindly send an e-mail to ***
Kind Regards
The STANLIB Complaints Team
Best regards,
STANLIB's reply28 Dec 2018, 09:53
Official
Dear Busisiwe,
This compliant was resolved.
Should you have any further queries kindly send an e-mail to ***
Kind Regards
The STANLIB Complaints Team
This compliant was resolved.
Should you have any further queries kindly send an e-mail to ***
Kind Regards
The STANLIB Complaints Team
Best regards,
