TG
Tracy G

1 reviews | Active since Feb 2021

02 Apr 2021, 05:03

Stanlib Customer Service Appalling!

I have been trying for months now to cancel my Unit Trusts. I have emailed till I'm blue in the face; have been "talking" to whoever manages their Messenger line who keep promising someone will be in touch who of course never are and there is no telephone number to be found anywhere!! This customer service is appalling!

0
Replies (1)
STANLIB
STANLIB's reply02 Apr 2021, 09:25
Official
Dear Tracy,

Please accept our apology for the poor experience. I will personally see it to that that you are contacted on Tuesday morning and ensure this matter is resolved. 

Regards
Asief Suleman.

Best regards,