Stanlib Can Someone Human Help Not an Automation

Although understanding that it’s lockdown and most business services are slow, I’m more than frustrated with Stanlib because I can’t access my funds when I’m most in need. You call and you get an unhelpful automated response. You send an email you get a useless response days later. You go to the website as they instruct you so transact there, nothing works. It’s been more than a month and I’m just frustrated.