Stanlib Bad Service

Item: STANLIB
Rating: 2
Author: Gert Z

On 14 August I complained that I can not setup my profile with Stanlib. On 15 August Stanlib rep**** that they are very sorry about it and will look into the matter. In spite thereof they DID NOTHING about it. I am still not able to setup my profile to lock into their website. It is now clesr to me that Stanlib forget about the complaint as soon as they have read it. No customer care whatsoever and it is all talk. I am VERY DISAPPOINTED with Stanlib

Gert

Helpful (0)

Replies (2)

STANLIB's replyOfficial

16 Aug 2019, 08:53

Good Morning Gert Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,

STANLIB Resolutions Team

Best regards,

STANLIB's reply16 Aug 2019, 08:53

Official

Best regards,

STANLIB's replyOfficial

19 Aug 2019, 11:48

Dear Gert We apologise once again for the inconvenience and undue frustration this may have caused you. We can confirm that we’ve resolved the issue.

Is there anything else we can help you with?

Please don't hesitate to contact us or email us

Regards, STANLIB Resolutions Team

Best regards,

STANLIB's reply19 Aug 2019, 11:48

Official

Best regards,