Stanlib

Stanlib has the worse client service known to mankind. We are battling to get my parents detail update so that we can do their business online. We are forever trying to do so, We are battling to get a tax report on their investment. You cannot phone them, you just hold on forever, and to send an email is to send an email to Santa Clause. I have no idea how they do business and get new business because it is not easy to get to talk to somebody. We tried to register this morning online, and you need to get a OTP numer. Not to the cel phone or email we could receive a OTP pin. So we are at a dead end again. You can contact me *** to sort this out, I am trying to help my parents who are elderly to make life a little easier and not have to sit at the bank for hours to sort out their affairs. Your services are really not user friendly and helpful to get something sorted out.