Slow service delivery
<p>My repurchase forms were sent in on Tuesday. Today is already Friday and I have still not been paid out. I am supposed to receive payment in 48 hours. </p>
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Replies (4)
STANLIB's replyOfficial
07 Oct 2016, 16:23Hello Laurian-vanora-marks,
As discussed, your repurchase was paid to your bank account. STANLIB remains a reliable stable investment house which provide solid returns to our investors, helping them build their wealth to accomodate their future needs and dreams.
Thank you for bearing with us through the few teething issues we have had on upgrading our processes.
Kind regards
Barbara Egan, on behalf of the STANLIB team
Best regards,
STANLIB's reply07 Oct 2016, 16:23
Official
Hello Laurian-vanora-marks,
As discussed, your repurchase was paid to your bank account. STANLIB remains a reliable stable investment house which provide solid returns to our investors, helping them build their wealth to accomodate their future needs and dreams.
Thank you for bearing with us through the few teething issues we have had on upgrading our processes.
Kind regards
Barbara Egan, on behalf of the STANLIB team
Best regards,
's updateReviewer Update
10 Oct 2016, 09:52Dear Barbara, still no payment nearly a week later :(
's update10 Oct 2016, 09:52
Reviewer Update
Dear Barbara, still no payment nearly a week later :(
's updateReviewer Update
10 Oct 2016, 10:18And unfortunately we can't get through to any of your consultants because of a high volume of calls.
's update10 Oct 2016, 10:18
Reviewer Update
And unfortunately we can't get through to any of your consultants because of a high volume of calls.
's updateReviewer Update
10 Oct 2016, 10:48Barbara, I couldn't get hold of you earlier. When I finally spoke with a consultant, she said that I would be paid either later today or tomorrow, exactly a week later.
's update10 Oct 2016, 10:48
Reviewer Update
Barbara, I couldn't get hold of you earlier. When I finally spoke with a consultant, she said that I would be paid either later today or tomorrow, exactly a week later.