JS
Jessica S
1 reviews | Active since Jul 2014
19 Oct 2020, 09:49
SHOCKING SERVICE AND FEEDBACK!
I have incurred an error on SARS with regards to an error made by Stanlib with my tax directive. I have been patient for over a month.
Sandiswa Langa, has said that it was corrected over a month ago and that I must contact SARS to follow up (an error that they had made). Spent hours on the phone with SARS to find out that over a month Stanlib has still not rectified their error.
I cant get hold of Stanlib and they ignore all my emails! I am so disappointed and glad that I have moved my funds from Stanlib. Will never ever use them!!!
till today I still sit with the issue!!!
So disappointed with the assistance from Sandiswa Langa!!!!!!!!!!!!!!!!!
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Replies (2)
STANLIB's replyOfficial
19 Oct 2020, 10:55 Good Day Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
STANLIB Resolutions Team
STANLIB's reply19 Oct 2020, 10:55
Official
Good Day Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
STANLIB Resolutions Team
JS
Jessica S's updateReviewer Update
19 Oct 2020, 11:19I hope i get a response asap - as this is a matter taking over a month
JS
Jessica S's update19 Oct 2020, 11:19
Reviewer Update
I hope i get a response asap - as this is a matter taking over a month