MS
Michelle S

1 reviews | Active since May 2015

11 Nov 2020, 16:25

Shocking ordeal trying to reach Stanlib

Stanlib in Johannesburg are impossible to get through to. I have money to invest and wanted to explore options and interest rates with them. I called a few times today. 1st call - the woman who answered kept me holding for about 20 minutes with music playing in background and never came back to me once. 2nd call - the woman put the phone down as I started telling her what I was calling about.

To find information out on their website is very difficult

Generally, my experience was so bad I would not recommend trying to give business to them. I am sorry I have existing accounts with them as they are so difficult to contact for just the most basic of things.

0
Replies (1)
STANLIB
STANLIB's reply11 Nov 2020, 16:36
Official
Good Day 
 Thank you for making us aware of your complaint.  We’re working on your request and one of our consultants will make contact with you to assist you.  Regards, 

STANLIB Resolutions Team