EM
Elna M
1 reviews | Active since Sept 2025
23 Sept 2025, 11:11
Poor Administration Service
STANLIB
I am extremely dissatisfied with the service I received from your call centre to date. The agents tried to assist but my issue remains unresolved. This is unacceptable, and I expect immediate action and feedback. I have called the call Centre so many times, see call history. I also want you guys to reimburse my airtime back. Reference number:***4
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Replies (2)
STANLIB's replyOfficial
23 Sept 2025, 13:18Good day,
Thank you for making us aware of your complaint.
Kindly be advised that one of our consultants will be in contact with you in order to assist.
Kind Regards,
STANLIB Resolutions
Thank you for making us aware of your complaint.
Kindly be advised that one of our consultants will be in contact with you in order to assist.
Kind Regards,
STANLIB Resolutions
STANLIB's reply23 Sept 2025, 13:18
Official
Good day,
Thank you for making us aware of your complaint.
Kindly be advised that one of our consultants will be in contact with you in order to assist.
Kind Regards,
STANLIB Resolutions
Thank you for making us aware of your complaint.
Kindly be advised that one of our consultants will be in contact with you in order to assist.
Kind Regards,
STANLIB Resolutions
EM
Elna M's updateReviewer Update
23 Sept 2025, 13:26Call me when my request has been resolved. Otherwise don't bother your service sucks.
EM
Elna M's update23 Sept 2025, 13:26
Reviewer Update
Call me when my request has been resolved. Otherwise don't bother your service sucks.