BG
BRONWEN G

1 reviews | Active since Feb 2015

09 Nov 2020, 17:20

PATHETIC SERVICE

Since Lockdown has happened, we are unable to get hold of a person at Stanlib. More recently, we have tried to transfer units from an estate late to two beneficiaries, we sent the emails to ***. We have had no reply, we then emailed *** and once again no reply. Our third attempt has been to email utbrokersupport as well as the team leader Sjanee Pillay and once again no reply. What has happened to the service at Stanlib. Please could someone get hold of us.

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Replies (1)
STANLIB
STANLIB's reply09 Nov 2020, 23:20
Official
 Good Day 
 Thank you for making us aware of your complaint.  We’re working on your request and one of our consultants will make contact with you to assist you.  Regards, 

STANLIB Resolutions Team