NR
Nare R
1 reviews | Active since Apr 2020
04 Feb 2021, 11:00
Online functionality
We have received messages on social platforms that Stanlib has moved into a paperless environment. Today I tried to increase my debit online and there is not functioning to increase debit order. I have called your client service and I was told to complete the forms?????? What is a paperless environment???
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Replies (2)
STANLIB's replyOfficial
04 Feb 2021, 12:36Good Day
Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
STANLIB's reply04 Feb 2021, 12:36
Official
Good Day
Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
STANLIB's replyOfficial
09 Feb 2021, 10:44Good Day
We have emailed you a detailed step by step guide on how to process debit orders online.
We trust you find the above in order
Thank you
STANLIB
We have emailed you a detailed step by step guide on how to process debit orders online.
We trust you find the above in order
Thank you
STANLIB
STANLIB's reply09 Feb 2021, 10:44
Official
Good Day
We have emailed you a detailed step by step guide on how to process debit orders online.
We trust you find the above in order
Thank you
STANLIB
We have emailed you a detailed step by step guide on how to process debit orders online.
We trust you find the above in order
Thank you
STANLIB