CG
Cameron G
1 reviews | Active since May 2014
27 Aug 2020, 22:54
No response to emails and they closed their call centre?
What atrocious service. I emailed over a week ago to withdraw funds. I have tried to do this on the online portal but it does not work since the bank account they have on record for me is now closed so I am unable to transfer the funds to it. There seems to be no way to change this online. Nobody responds to my emails.
Helpful (0)
Replies (3)0
Replies (3)
STANLIB's replyOfficial
28 Aug 2020, 07:59Good Day Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
STANLIB Resolutions Team
STANLIB's reply28 Aug 2020, 07:59
Official
Good Day Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
STANLIB Resolutions Team
CG
Cameron G's updateReviewer Update
04 Sept 2020, 09:25You have still not helped anything. What a totally useless institution with terrible interest rates. You have absolutely no idea what you are doing.
If one goes on to your website, one gets presented with literally dozens of forms. What an archaic way of doing business. One would think you would put more effort into developing your online platform to allow customers to process their own transactions.
If one goes on to your website, one gets presented with literally dozens of forms. What an archaic way of doing business. One would think you would put more effort into developing your online platform to allow customers to process their own transactions.
CG
Cameron G's update04 Sept 2020, 09:25
Reviewer Update
You have still not helped anything. What a totally useless institution with terrible interest rates. You have absolutely no idea what you are doing.
If one goes on to your website, one gets presented with literally dozens of forms. What an archaic way of doing business. One would think you would put more effort into developing your online platform to allow customers to process their own transactions.
If one goes on to your website, one gets presented with literally dozens of forms. What an archaic way of doing business. One would think you would put more effort into developing your online platform to allow customers to process their own transactions.
STANLIB's replyOfficial
04 Sept 2020, 13:34 Good Day Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
STANLIB Resolutions Team
STANLIB's reply04 Sept 2020, 13:34
Official
Good Day Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
STANLIB Resolutions Team