IM
Itumeleng M
1 reviews | Active since Mar 2009
29 Dec 2015, 08:32
NO FEED-BACK
I'm disappointed at the service I'm getting from Stanlib \Fedgroup". I have a trust fund and I agreed for account to be opened simply because my brother was in Rehab. I knew we'll need money when he gets discharged. I sent a request for money to be transferred because I moved far from town. I moved far from my work place......I spent a lot on fuel. When I moved I wasn't aware the place is far. It will be difficult for me to maintain my life and still take care of my bro. I explained on the letter I sent on FRIDAY"
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STANLIB's replyOfficial
29 Dec 2015, 11:50Hello Mohube,
Per our telephone call and e-mails of this morning, we are finding it difficult to assist you as we do need to know the name of the Trust you mention and the account or contract number.
STANLIB is not directly associated with the Fedgroup and thus will not be able to assist you if the Fedgroup are the administrators of the Trust investment.
We can but wait to receive more detailed investment documentation from you before we can proceed.
Warm regards
Barbara Egan
on behalf of the STANLIB team
Per our telephone call and e-mails of this morning, we are finding it difficult to assist you as we do need to know the name of the Trust you mention and the account or contract number.
STANLIB is not directly associated with the Fedgroup and thus will not be able to assist you if the Fedgroup are the administrators of the Trust investment.
We can but wait to receive more detailed investment documentation from you before we can proceed.
Warm regards
Barbara Egan
on behalf of the STANLIB team
Best regards,
STANLIB's reply29 Dec 2015, 11:50
Official
Hello Mohube,
Per our telephone call and e-mails of this morning, we are finding it difficult to assist you as we do need to know the name of the Trust you mention and the account or contract number.
STANLIB is not directly associated with the Fedgroup and thus will not be able to assist you if the Fedgroup are the administrators of the Trust investment.
We can but wait to receive more detailed investment documentation from you before we can proceed.
Warm regards
Barbara Egan
on behalf of the STANLIB team
Per our telephone call and e-mails of this morning, we are finding it difficult to assist you as we do need to know the name of the Trust you mention and the account or contract number.
STANLIB is not directly associated with the Fedgroup and thus will not be able to assist you if the Fedgroup are the administrators of the Trust investment.
We can but wait to receive more detailed investment documentation from you before we can proceed.
Warm regards
Barbara Egan
on behalf of the STANLIB team
Best regards,