Item: STANLIB
Rating: 1
Author: Grant C

STANLIB's replyOfficial

02 Jul 2019, 15:03

Good Morning Grant Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,

STANLIB Resolutions Team

Best regards,

STANLIB's reply02 Jul 2019, 15:03

Official

Good Morning Grant Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,

STANLIB Resolutions Team

Best regards,

GC

Grant C's updateReviewer Update

02 Jul 2019, 20:32

They are quick to answer on their complaints via Hello Peter and to call me back because of Hello Peter, but there is no hard actions how they will address their call center response times.

GC

Grant C's update02 Jul 2019, 20:32

Reviewer Update

They are quick to answer on their complaints via Hello Peter and to call me back because of Hello Peter, but there is no hard actions how they will address their call center response times.

STANLIB's replyOfficial

15 Jul 2019, 12:55

Dear Grant We apologise once again for the inconvenience and undue frustration this may have caused you. We can confirm that we’ve resolved the issue.

Is there anything else we can help you with?

Please don't hesitate to contact us on ***or email us.

Regards, STANLIB Resolutions Team

Best regards,

STANLIB's reply15 Jul 2019, 12:55

Official

Dear Grant We apologise once again for the inconvenience and undue frustration this may have caused you. We can confirm that we’ve resolved the issue.

Is there anything else we can help you with?

Please don't hesitate to contact us on ***or email us.

Regards, STANLIB Resolutions Team

Best regards,

No Answer

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