nR
noki R

1 reviews | Active since Jan 2017

05 Jan 2017, 00:39

most appaling service ever received

<p>So immediately after posting my complaint on Hello Peter, i received a call from Barbara Eagon from Complaints who was rather very polite and promised to send some very useful information and sadly - as always ........ under delivered. About 2 weeks later i received a call from Asief who also promised to deliver but seemed unprepared to speak to me. He received a call while i was explaining my query to him and promised to call me back........ a week and a half later......... still waiting.</p> <p>Stanlib CAN SOMEONE PLEASE TAKE ME SERIOUSLY, I'M REALLY TIRED OF HAVING TO EXPLAIN MYSELF AND 8 MONTHS LATER....... MY PROBLEM IS STILL NOT RESOLVED.</p> <p> </p> <p>I'M REALLY TOTALLY FRUSTRATED.</p> <p>I'M NOT SURE WHAT IS REQUIRED OF ME ANYMORE.</p> <p> </p> <p>NOKI - ********** 728</p>

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Replies (1)
STANLIB
STANLIB's reply31 Oct 2018, 14:07
Official

Dear Noki,

This compliant was marked as resolved.

Should you have any further queries kindly send an e-mail to ***

Kind Regards

The STANLIB Complaints Team

Best regards,