LACK OF SERVICE, IF ANY

I am assisting a client of mine with a unit trust withdrawal from Stanlib. We sent all required forms and documentation to 3(THREE) Different email contact addresses for stanlib (as none of then reply) It has been 2 MONTHS of constant following up on email to where NOT ONE SINGLE RESPONSE has been recieved.... I laid a formal complaint 2 weeks ago online ON THEIR WEBSITE... Still nothing.

I provide client sevice myself as it is my job and am simply Disgusted by their lack of service.

FSP Stands for "Financial Services Provider" there is absolutely no sevice with this company!!!