1 reviews | Active since Jan 2014
Incorrect Debit Order
<p>i had an investment with Stanlib, i cancelled it last month and a portion of my investment was returned, was told will get the rest on the 14/04/2017. Today they ran a debit order from my account yet it is cancelled. I would like for this debit order to be reversed by today as that money is for another usage.</p>
Hello Destin,
Thank you for allowing us to correct the debit order issue. Please accept our sincere apologies for the misunderstanding. We have actioned the final payment per your confirmation on Friday, as well.
Please do keep exploring the STANLIB website for market news and new investment opportunities.
Kind regards,
Barbara Egan, on behalf of the STANLIB team.
Best regards,
Hello Destin,
Thank you for allowing us to correct the debit order issue. Please accept our sincere apologies for the misunderstanding. We have actioned the final payment per your confirmation on Friday, as well.
Please do keep exploring the STANLIB website for market news and new investment opportunities.
Kind regards,
Barbara Egan, on behalf of the STANLIB team.
Best regards,