MM
Matlakala M

1 reviews | Active since Aug 2016

24 Aug 2018, 13:10

Hourable Company to invest pensions with

My name is Christina Matlakala Mokone with id no: ********** 453086 a child to Estate Late Tshiamo Samuel Magabalane id no: ********** 161080 and had classic linked life annuity plan investment no:LA ********** with Stanlib.

We(me and my siblings) have been taken from pillar to post. First it started with that rude financial planner by the name of Mina Parbhoo Odhav at mafikeng branch and her assistance Eunice. When we queried our dad's life annuity plan she just told us to get out of her office as she will like to talk to my dad's with as the money automatically belongs to her. That's bull as my dad wrote his kids as the beneficiaries and we are being denied to get access on the policy but given to a stranger that just came after the life plan was opened.

According to the law the money falls on my dad's assest and master high court issued the letter of authority to nomasonto magabalane as she did not give them the whole information and the lady at master high court told us that that amount has to be specified on the letter of authority before the money can be released. I feel the financial planners they are just after our parents money as they don't give a good advice is something like this happens.

It pains us the kids as we are being send from pillar to post with people that i think they don't know their jobs. I personal sick and tired of Stanlib as they are pathetic.

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Replies (1)
STANLIB
STANLIB's reply22 Oct 2018, 16:00
Official

Dear Matlakala,

Complaint Case Number: SWM-***

This compliant was resolved on 31 August 29018

Should you have any further queries kindly send an e-mail to ***

Kind Regards

The STANLIB Complaints Team