C
Craig

1 reviews | Active since Jun 2021

25 Jun 2021, 14:46

Good day Pls be informed, stanlib has a 24 hr turnaround time

Good day Pls be informed, stanlib has a 24 hr turnaround time. It's been 2 weeks now that I'm awaiting my own money. I really am not interested in anymore excuses. When stanlib advisor needed my investment my bank Account was never an issue. If I don't receive a positive payment by today I will take this matter up with hello Peter and banking Ombudsman. I have spoken to a stanlib consultant who gave me a name of a client that was paid out into his Diamond Bank Account. I suggest my case starts getting personal attention. Also, I just called the bank and stanlib to date has not called to confirm my Account so I'm not sure how you are going about giving me an update today. This service levels are very disturbing CC Palmer ***

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Replies (1)
STANLIB
STANLIB's reply25 Jun 2021, 15:46
Official
Good Afternoon Craig
Thank you for making us aware of your complaint. 

We’re working on your request and one of our consultants will make contact with you to assist you. 

Regards
STANLIB Resolutions Team