FUNDISA

I have been calling the call center for assistance with withdrawing funds from the FUNDISA investment for my daughter's studies. I get transferred from one person to the next till someone eventually cuts me off or I end up right from the start having to select the options all over again. I hold for 40 min and longer eventually ending up not speaking to anyone. 1 guy took my ID number as well as my daughter's and asked me to pls hold. Low and behold I was back at selecting options as if I just called. How pathetic can it really get??????