NR
Naresh R
1 reviews | Active since Mar 2014
13 Feb 2019, 23:08
***** by STANLIB to get interest on our money while they delay
Poor communication and no feedback. I am doing online investment myself via platform after dealing with useless branch consultants that I know much more how to invest money.After 2 weeks of useless branch consultants,I do my online investment via stanlib and 3 weeks later after I deposit money..I get email requesting reverse side on my ID.This is a **** and done deliberately to stall the process while the Bank has my money earning themselves interest and I lose.I sent ID copy 2 days ago as requested and still being ignored.These ****** have my money and now playing dumb.A horrible bank with TERRIBLE SERVICE,Close down and leave SA if you want to rob the citizens like this.Unhappy client...
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Replies (2)
STANLIB's replyOfficial
14 Feb 2019, 11:49Good day Naresh
In line with our telephonic discussion, I am formally acknowledging your complaint on the Hello Peter platform.
The issues you have raised will be addressed through our complaints process.
Kind regards
Nhlanhla Mdluli
STANLIB LISP Complaints & Compliments
In line with our telephonic discussion, I am formally acknowledging your complaint on the Hello Peter platform.
The issues you have raised will be addressed through our complaints process.
Kind regards
Nhlanhla Mdluli
STANLIB LISP Complaints & Compliments
STANLIB's reply14 Feb 2019, 11:49
Official
Good day Naresh
In line with our telephonic discussion, I am formally acknowledging your complaint on the Hello Peter platform.
The issues you have raised will be addressed through our complaints process.
Kind regards
Nhlanhla Mdluli
STANLIB LISP Complaints & Compliments
In line with our telephonic discussion, I am formally acknowledging your complaint on the Hello Peter platform.
The issues you have raised will be addressed through our complaints process.
Kind regards
Nhlanhla Mdluli
STANLIB LISP Complaints & Compliments
NR
Naresh R's updateReviewer Update
14 Feb 2019, 22:28Yes you called me and advised that you will send email to confirm that I must put in the balance to make up R25k but sadly you never sent the email.Once again a let down as I mentioned telephonically that millions of people are complaining.No email from you and I must deposit money which I will only see on 13 years time..Go figure..will you do this if there is nothing in writing. Very bad service again as no email as promised
NR
Naresh R's update14 Feb 2019, 22:28
Reviewer Update
Yes you called me and advised that you will send email to confirm that I must put in the balance to make up R25k but sadly you never sent the email.Once again a let down as I mentioned telephonically that millions of people are complaining.No email from you and I must deposit money which I will only see on 13 years time..Go figure..will you do this if there is nothing in writing. Very bad service again as no email as promised